Privacy Policy for Viva! ID

Last Updated: 15/05/2025

Developer/Organization Name: Viva!
App Name: Viva! ID
Contact Email: apps@viva.org.uk
Google Play Listing: https://play.google.com/store/apps/details?id=com.viva.org.uk.membershipApp
Apple App Store Listing: https://apps.apple.com/us/app/viva-id/id6745097001

1. Information We Collect

Viva! ID is designed to minimize data collection. We only process:

• Membership Information:

  • Membership ID

  • Name

  • Email address

  • Membership type

  • Expiry date

• Technical Data (Automatic):

  • Device type (e.g., Pixel 6a, iPhone 14)

  • OS version (e.g., Android 13, iOS 16)

  • App usage analytics (crash reports via Firebase)

No passwords, financial data, or location data is collected.

2. How We Use Data

• Verify membership status

• Display membership details in the app

• Troubleshoot technical issues (crash reports)

• Improve app performance

3. Data Storage & Security

• Database: Stored on secure servers in [Your Server Location, e.g., UK]

• Retention: Data is deleted when memberships expire or upon user request

• Encryption: HTTPS for all API communications

4. Third-Party Services

• Firebase Analytics: Anonymous usage statistics (Google’s Privacy Policy)

• Google Play Services: Required for Android app distribution

5. User Rights

Members can:

• Request access to their data via email at info@viva.org.uk

• Ask for data correction/deletion

• Opt out of analytics (via device settings)

6. Policy Changes

Users will be notified via:

• In-app alerts for significant changes

• Updated Google Play listing

Contact Us:
For GDPR/CCPA requests or questions:
Viva!
Email: info@viva.org.uk
Address: Viva! 8 York Court, Wilder Street, Bristol BS2 8QH - UK

Google Play-Specific Requirements

• Data Safety Form: Declare this app:

  • Does NOT collect location, contacts, or personal identifiers

  • Does NOT share data with third parties for advertising

  • Uses data only for "App functionality" and "Analytics"